Welcome to MyPropertyOnline.


It's a convenient place to find important information about your property, view your account balance and make secure payments. Everything at your fingertips, 24/7.


It's good for the environment too; as an online system, you'll need an email address to register and 'go paperless' by receiving correspondence by email.


How to Register

It's easy. First, find a recent invoice as it will contain the information you need. The details you enter below must match the information we hold for you.

  • Customer Reference: This is your unique customer reference number, in the form 000/000
  • Name (exactly as appears on invoice): Please enter your name/s exactly as it appears on your invoice, including any spaces and characters, eg. Mr A B Surname & Mrs C D Surname.
  • Email: This is the email address we currently use to correspond with you. If we don't correspond by email, please provide a valid email address.


If the details entered were correct, you will receive an email with your registration details and password (remember to check your spam folder if it doesn't arrive).

If you do not receive an email, please double check your information and try again.




Important Notes:

  • By registering for access to MyPropertyOnline you are agreeing to our terms and conditions and that we will hold your email address securely and send future correspondence by email.
  • If you own more than one property, you will need a separate login for each property.
  • There can only be one registration per property, not a separate login for each co-owner.
  • Access to this web domain may be restricted from certain countries for security reasons.



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